// Copy the below lines under window.fcWidget.init inside fw_chat_widget function in the above snippet
// To set unique user id in your system when it is available
window.fcWidget.setExternalId("john.doe1987");
// To set user name
window.fcWidget.user.setFirstName("John");
// To set user email
window.fcWidget.user.setEmail("john.doe@gmail.com");
// To set user properties
// Note that any other fields passed as properties which are not in the CRM Contact properties already, they will be ignored.
window.fcWidget.user.setProperties({
cf_plan: "Pro", // meta property 1
cf_status: "Active" // meta property 2
});
